Frequently Asked Questions

⮞ How can I track my car's service status?

You can track your service by entering your Service ID or registered mobile number in the tracker form above. Once submitted, you'll see real-time updates on your vehicle's current service stage.

⮞ Where can I find my Service ID?

Your Service ID is provided at the time of vehicle check-in at the service center. You'll also receive it via SMS or email.

⮞ What are the different service stages?

  • Service Accepted
  • Diagnosis Completed
  • Repairs in Progress
  • Cleaning & Quality Check
  • Final Inspection
  • Ready for Pickup

⮞ Can I get updates without a Service ID?

Yes! If you've registered your mobile number with us, you can use it instead of the Service ID to track your car’s progress.

⮞ How often is the service status updated?

We update your service status in real-time as soon as a stage is completed or updated by our service team.

⮞ What if I entered the wrong Service ID or mobile number?

You'll see an error message saying “No record found.” Please double-check the ID or phone number and try again. If the issue continues, contact our support team.

⮞ Can I reschedule or cancel my service online?

Currently, service tracking is available online. To modify or cancel your appointment, please contact our service center directly.

⮞ Is my personal data secure?

Absolutely. Your information is used only to provide service tracking updates and is never shared with third parties.